Privacy Policy

Last Updated: February 5, 2026

At DreamBuilder AI (operated through dreambuilds.icu), we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information when you use our Windows desktop application and related services.

1. Information We Collect

1.1 Personal Information

When you use DreamBuilder AI, we may collect:

• Name and email address (for account creation and support)
• Billing information (if you use paid features)
• Location data (to provide accurate cost estimates and connect you with local builders)
• Communication records (support tickets, emails)

1.2 Design Data

We collect and store:

• Home designs, floor plans, and 3D models you create
• Project settings, preferences, and saved configurations
• Design history and modifications

1.3 Usage Information

We automatically collect:

• Device information (operating system version, hardware specifications)
• Application usage statistics (features used, time spent)
• Error reports and crash logs
• IP address and connection information

2. How We Use Your Information

We use the collected information to:

• Provide Services: Enable core functionality, AI analysis, and design features
• Improve Experience: Optimize performance, fix bugs, and develop new features
• Cost Estimates: Calculate accurate building costs based on your location
• Builder Matching: Connect you with appropriate contractors (if you use Realization Service)
• Customer Support: Respond to inquiries and provide technical assistance
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Meet regulatory requirements and enforce our terms

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmission uses TLS/SSL encryption
• Secure Storage: Design files are encrypted at rest on our servers
• Access Controls: Limited employee access with authentication requirements
• Regular Audits: Periodic security assessments and updates

Your designs are stored on secure cloud servers located in the United States. We retain your data as long as your account is active or as needed to provide services.

4. Data Sharing and Disclosure

4.1 We Never Sell Your Data

We do not sell, rent, or trade your personal information or designs to third parties for marketing purposes.

4.2 Service Providers

We may share information with trusted service providers who assist us:

• Cloud hosting and storage providers
• Payment processing services
• Customer support platforms
• Analytics and performance monitoring tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.3 Builders and Contractors (Optional)

If you choose to use our Realization Service, we share your design and contact information with matched builders. This is done only with your explicit consent, on a per-project basis.

4.4 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

5. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal information and designs
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your designs in portable formats
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Transfer your data to another service

To exercise these rights, contact us at privacy@dreambuilds.icu.

6. Cookies and Tracking

Our website (dreambuilds.icu) uses cookies and similar technologies. The desktop application does not use browser cookies but may store local preferences. See our Cookie Policy for details.

7. Children's Privacy

DreamBuilder AI is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

8. International Data Transfers

DreamBuilder AI is based in the United States. If you access our services from outside the US, your information will be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use after changes indicates acceptance of the updated policy.

10. California Privacy Rights

California residents have additional rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we don't sell data)
• Right to deletion
• Right to non-discrimination for exercising privacy rights

11. Contact Us

For privacy-related questions or concerns:

Email: privacy@dreambuilds.icu
Website: dreambuilds.icu
Support: support@dreambuilds.icu